Caroola cares

The Caroola Cares platform was developed to support our employees in thriving both individually and as part of a team. We believe in going beyond the basics to create a meaningful impact within our company and the wider world, which is why we foster initiatives that benefit our colleagues, communities, and the environment.

Caroola Cares also reflects our commitment to integrity and helps us to build trust with clients, employees, suppliers, and the communities we serve, setting us apart as a business that truly cares.

Caroola Cares can be divided into four categories:

Equality, diversity and inclusion
We want our employees to feel like they can bring their whole self to work, no matter who they are or where they come from. We know that it is one thing to ‘talk the talk’ of equality, diversity and inclusion, and another thing entirely to ‘walk the walk’. Which is why we do not just say that we are inclusive – we act on it. Our Equality, Diversity and Inclusion initiatives include:
Your Flexibility

Our flexible working approach, which enables our employees to adapt their hours and location to suit their schedules.

Our dedicated team

Our People team includes dedicated equality, diversity and inclusion officers who support employees and provide initiatives that recognise and celebrate diversity within our team.

Universal accessibility

Both of our offices meet accessibility standards, so anybody who thrives in an office environment can get there and work there.

Giving back
Everybody who works for Caroola Group knows that we could not have made it to where we are today without the help of the people, causes and communities near and dear to us, and we want to give back to those people, causes and communities.

Every year, we partner with different team-chosen charities, and we encourage our employees to take part in regular fundraising events throughout the year. We are very proud of our track record in charitable giving, with previous contributions including:
Donating over £10,000

We regularly donate to the NHS, children’s charities and the Samaritans, and have contributed over £10,000 to these institutions so far.

Providing laptops

Through The Turing Trust, we have been able to give staff and students in African schools access to essential technology.

Yearly fundraising

Every year, our staff choose charities and take part in events to raise money for them. In 2025 we aim to raise £5,000 for Claire House Children's Hospice.

Environment
We believe in investing in the future (see our Caroola Academy page for more information), and part of investing in the future involves ensuring that there will be a future to invest in. We consider the potential environmental impact of everything we do, and we encourage our customers, suppliers and colleagues to do the same.

Our Environment initiatives include:
Paperless working

Whenever possible, we operate completely electronically.

Reducing carbon emissions

Your Flexibility allows our employees to reduce their environmental impact by reducing their commutes.

A green car scheme

This partnership provides assistance to employees wishing to purchase a green CO2-capped vehicle for themselves.

A fully cloud-based server

Our optimised cloud-based server saves over 21.5 million watts per week.

Wellbeing
We know that the wellbeing of our colleagues is among the most essential things to look after, because a healthy body and a healthy mind are fundamental to ensuring a healthy approach to work. Our in-house wellbeing team is here and on hand to support the head health and body health of our colleagues, using a holistic approach that encompasses psychological, physical and financial initiatives.

Our wellbeing initiatives include:
Mental health first aiders

Our mental health first aiders are all appointed in-house, making them easily accessible to anybody who needs them.

Savings on eye tests

Our employees can access discounted eye care with Optical Express.

Debt management

Any employee who needs help with their finances can access premium assistance with Payplan.

Employee assistance programme

Anybody needing extra help with their health can access it with Health Assured.

Discounted gym membership

Employees can keep their bodies firing on all cylinders with help from Incorpore.

Credit score service

Employees can find out their credit score and get help raising it with Credit Karma.

And much, much more.